We aspired to become the market leader since 1996 when we were founded by the principal partner Reinhold Auer and Martin Villgrater in Munich, Germany. The company steadily expanded and in 2000 another headquarters was established in Basel, Switzerland and a further partner, Hans Egarter, joined the company. Today INTERNATIONAL SERVICE CHECK is positioned at the top of the service checking industry and has established partnerships with the world's leading brands.
We've helped our global clients increase their service and quarterly turnover figures considerably through our quality control services. We're experts in Mystery Shopping and Customer Experience Improvements, such as Audits, Voice of the Customer and Employee Surveys. We specialize in serving clients in the luxury sector. We offer the latest innovations to all clients and constantly develop to stay ahead of the market to render the best service. Our consulting services are just as important and are perpetually evolving with our experience to fulfill client global demands even before they have the need.